Every family informed. No extra job for your staff.

Brenna sends structured updates from your home to every connected family member automatically, one-way by design, so nobody on your roster ends up managing an inbox. Built against the Strengthened Quality Standards, with evidence for Outcome 3.3 built in from day one.

  Shift updates
R. Nguyen, RN 2:14pm

Margaret had a great morning — joined the music group and finished her lunch. GP round completed, no concerns.

Outcome 3.3 — logged
Care coordinator 11:02am

Allied health consent renewed. No action needed from your team.

For providers
I run a facility
For families
I'm a family member
The status quo

Keeping every family in the loop by phone was never going to scale.

Staff want families informed. There simply isn't time to do it call by call, on top of everything else a shift already demands — and every call not returned is a complaint waiting to happen. It's not a willingness problem. It's a workload problem, and it shows up hardest on the days families most need an answer.

76 → 22 min

One home's Tuesday GP round, 16 residents. 27 phone calls and 13 voicemails before Brenna; 16 automatic updates and zero escalations with it.

How it works

Three things, kept deliberately separate.

01

Staff post once

A structured update goes out to every connected family member instantly. No group text, no call list, no repeating yourself to the third sibling who rings at 5pm.

1 update→ 4 family members

Sent once. Received everywhere, instantly.

02

Families coordinate privately

Family members connected to a resident can message each other to arrange visits and share decisions. Your staff and Brenna never see these conversations — it isn't a channel back into the home.

Family chatPrivate

Visible to connected family only. Not visible to the home.

03

Consent stays current

Vaccination consent, general consent, and allied health access, collected and tracked in one place instead of chasing a paper form around the building.

Consent statusUp to date

3 of 3 consents current. Nothing outstanding.

What it gives back to a roster.

20–30

minutes returned to care, every shift

38

residential aged care homes live on Brenna

80–97%

family activation rate across homes

~10,900

family members connected and receiving updates

Built for the Standards

Mapped to the Strengthened Quality Standards, not retrofitted after the fact.

Every core function ties back to a specific outcome you're assessed against — not a general claim about "compliance." The full standard-by-standard mapping is documented for your quality team.

Outcome 1.1 Outcome 2.3 Outcome 3.3
Private by design
Your home — updates, one-way → Families
Families (private) — chat, closed loop — Your home

Updates flow outward from the home. Family-to-family coordination happens in a separate, private channel your staff and Brenna never see — one answer to a Privacy Act 2024 question before it's asked.

Works with what you already run

No workflow change for your clinical team.

eCase ManadPlus Telstra Health Clinical Manager AlayaCare Residential LeeCare Acredia Person Centred Software — in development Microsoft Entra ID SSO

See it running against your own roster.

A working demo, not a slide deck — using the standards mapping and integrations relevant to your home.